Customers engaging in currency exchange services with VFX acknowledge that exchange rates are subject to market fluctuations and may change without notice.
VFX reserves the right to refuse service for transactions that are not compliant with local and international regulations.
While VFX strives to offer competitive rates, customers are responsible for any applicable fees or commissions associated with their transactions.
Currency purchase limits may apply and vary depending on local regulations and office locations. Customers should inquire about these limits in advance.
Forex Card:
Customers applying for a Forex card with VFX are responsible for providing accurate and up-to-date information during the application process.
Forex cardholders must ensure they are aware of the card’s expiration date and plan for card renewal well in advance.
In the event of loss or theft of the Forex card, customers must report it to VFX immediately for card blocking and replacement.
Customers should be aware of any foreign transaction fees or ATM withdrawal fees that may apply when using the Forex card internationally.
International Wire Transfers:
Customers initiating international wire transfers with VFX are required to provide accurate recipient details, including bank account information, and the source of funds must comply with local and international regulations.
VFX cannot guarantee the exact processing time for international wire transfers, as it may vary based on destination, intermediary banks, and unforeseen circumstances.
Transfer fees associated with international wire transfers are subject to change and depend on the amount and destination. Customers should inquire about the specific fees for their transactions.
Customers are responsible for understanding and complying with local regulations and destination-specific requirements for international wire transfers.
